Delete Your MyGeoVerse Account
You can request deletion of your MyGeoVerse account and associated personal data at any time.
Option 1 — Delete Your Account in the MyGeoVerse App
If you have access to your MyGeoVerse account, you can log in to the MyGeoVerse mobile application and use the Delete Account option available within your account/profile settings.
Once you confirm the deletion request, your account will be processed for deletion in accordance with our Privacy Policy and applicable legal requirements.
Option 2 — Request Account Deletion by Email
If you are unable to access the MyGeoVerse mobile application, or prefer to submit your request by email, please send an email to:
Please:
- Send the email from the same email address you used to register your MyGeoVerse account; and
- Use the following subject line:
DELETE MY ACCOUNT
This allows us to verify that the deletion request is being made by the account holder.
What Happens After Your Request
After receiving and verifying your request, we will delete or anonymize your MyGeoVerse account and personal information associated with the account, except for information that we are required or permitted to retain for legal, regulatory, security, fraud-prevention, dispute-resolution, or other legitimate purposes.
Some information may also remain temporarily in encrypted backups or system logs until those records are deleted or overwritten through our normal data-retention processes.
Need Help?
If you have questions regarding account deletion or the handling of your personal information, please contact:
VR Masters, LLC (DBA XR Masters)
16192 Coastal Highway
Lewes, Delaware 19958
United States
Privacy: [email protected]
Account Deletion: [email protected]
For additional information regarding how we collect, use, retain, and delete personal information, please review the MyGeoVerse Privacy Policy.
