MyGeoVerse Privacy Policy

Last Updated: September 1, 2026

1. Introduction and Scope

MyGeoVerse is a product and brand of VR Masters, LLC, doing business as XR Masters (“XR Masters,” “we,” “our,” or “us”).

This MyGeoVerse Privacy Policy explains how personal information is collected, used, processed, shared, retained, and protected when you use MyGeoVerse.

This Privacy Policy applies to:

• The MyGeoVerse website;
• MyGeoVerse mobile applications for iOS and Android;
• MyGeoVerse applications and experiences used on smartphones, tablets, smart glasses, augmented reality (“AR”), mixed reality (“MR”), virtual reality (“VR”), extended reality (“XR”), and other compatible devices;
• The MyGeoVerse Spatial Browser;
• The MyGeoVerse Dashboard;
• The MyGeoVerse Backoffice;
• MyGeoVerse creator, administrative, developer, and testbed tools;
• MyGeoVerse AI-powered features;
• MyGeoVerse beta programs and Testbed Programs; and
• Other MyGeoVerse services, features, or experiences that reference or link to this Privacy Policy.

Collectively, these are referred to as the “MyGeoVerse Services.”

MyGeoVerse is developed, published, and operated by VR Masters, LLC (DBA XR Masters). The general XR Masters Privacy Policy also applies to MyGeoVerse and provides company-level privacy information covering XR Masters websites, applications, products, and services. This MyGeoVerse Privacy Policy supplements the XR Masters Privacy Policy and provides additional information specific to the MyGeoVerse product. Where this Privacy Policy provides more specific information concerning processing performed through MyGeoVerse, the more specific MyGeoVerse provisions apply to that processing.

2. Information We May Collect or Process

The information processed through MyGeoVerse depends on:

• Which MyGeoVerse Service you use;
• The features you access;
• Your account type;
• Your device;
• The permissions you grant;
• Whether you are using MyGeoVerse individually or through a Testbed Partner; and
• How you interact with MyGeoVerse.

We do not necessarily collect every category described below from every user.

A. Account and Profile Information

When you create or use a MyGeoVerse account, we may collect or process information such as:

• Name;
• Email address;
• Username;
• Profile information;
• Account identifiers;
• Affiliated organization;
• Account role;
• Tester classification;
• Creator or administrative permissions; and
• Other information you voluntarily provide through your profile or account.

B. User Tester and Testbed Tester Information

MyGeoVerse may support different categories of testers.

A User Tester is an individual participating directly in a MyGeoVerse beta, test, demonstration, or related program.

A Testbed Tester is an individual participating through a MyGeoVerse Testbed Partner, which may include an educational institution, university, technology center, research organization, business, or other participating organization.

The technical account credentials and access mechanisms used by User Testers and Testbed Testers may be similar, but the program relationship and administrative context may differ.

For Testbed Testers, we may also process information relating to:

• The Testbed Partner;
• Participation status;
• Testbed assignment;
• Institution or organizational affiliation;
• Authorized testbed access;
• Training or educational participation;
• Test activity;
• Feedback; and
• Program administration.

3. Location and Geospatial Information

Location and spatial positioning are core components of certain MyGeoVerse functionality.

Subject to device permissions and the features you choose to use, MyGeoVerse may process:

• Approximate location;
• Precise location;
• Latitude, longitude, altitude, or height;
• Geographic coordinates;
• Device position, orientation, heading, pose, and motion information;
• Geospatial reference information and spatial anchors;
• Localization results;
• Proximity to Points of Interest (“POIs”); and
• Distance and directional information.

MyGeoVerse may use technologies such as GPS, Visual Positioning Systems (“VPS”), GeoPose, spatial anchors, QR codes, image markers, visual localization, device sensor fusion, and similar positioning technologies.

Precise location may be necessary for features such as spatial localization, AR content placement, location-based discovery, spatial navigation, wayfinding, discovering nearby POIs, interacting with geographically anchored digital assets, and delivering other spatial-computing functionality. If location permission is disabled, certain MyGeoVerse features may not function properly or may not be available.

4. Camera and Environmental Information

MyGeoVerse may request access to your device camera when required for AR, localization, scanning, or spatial-computing functionality. Camera information may be processed to:

• Display augmented-reality content;
• Understand the surrounding environment and support spatial localization;
• Identify supported visual markers, QR codes, and image markers;
• Recognize supported anchors and determine device position or orientation;
• Align digital content with the physical environment; and
• Support VPS or other visual localization technology.

Camera imagery may incidentally include people, buildings, signs, objects, vehicles, interiors, or outdoor environments. Unless specifically disclosed for a particular feature, MyGeoVerse does not use camera imagery for facial identification or to create advertising profiles about individuals appearing in the camera view. Some camera or environmental information may be processed temporarily or transmitted to a localization or technology provider when necessary to perform a requested function.

5. Microphone, Voice, and Speech Information

Certain MyGeoVerse functionality may use microphone access when voice-enabled features are available and the user chooses to use them. Microphone access may be used for voice commands, voice search, AI Companion interactions, conversational AI, speech-to-text, voice-enabled navigation, avatar or agent interaction, or other user-initiated voice functionality.

When you use these features, MyGeoVerse may process audio input, transcribed speech, voice commands, conversational context, and other information necessary to perform the requested feature. MyGeoVerse does not access the microphone unless the relevant feature requires microphone functionality and the user has granted the required device permission.

6. Device Sensors and Spatial Information

Depending on the device and MyGeoVerse feature being used, MyGeoVerse may process information from supported device capabilities such as accelerometer, gyroscope, compass, motion sensors, orientation sensors, depth sensors, spatial-mapping capabilities, AR frameworks, and other supported hardware or software sensors.

This information may be used to determine device orientation, support localization, align digital content, calculate spatial relationships, improve AR placement, provide navigation, understand movement, or deliver other spatial-computing functionality.

7. Artificial Intelligence and AI-Powered Features

MyGeoVerse may include AI-enabled functionality such as AI Companions, conversational agents, intelligent avatars, Smart Assets, virtual guides, recommendation systems, natural-language interfaces, generative AI, speech-enabled assistants, contextual information services, and other AI-powered experiences.

When you use an AI-enabled feature, MyGeoVerse may process text prompts, voice input, transcribed speech, conversation context, questions, user instructions, location or spatial context relevant to the request, content associated with a POI or Smart Asset, user preferences, AI-generated responses, and information reasonably necessary to provide the requested AI interaction.

Certain AI functionality may rely on third-party AI providers, large language model providers, speech-recognition providers, cloud-computing providers, or related technology providers. Before MyGeoVerse transmits personal or sensitive user data to a third-party AI provider, XR Masters will clearly disclose what information will be shared, the purpose of the sharing, and obtain the user’s explicit permission before the transmission where required by applicable law or platform policy. XR Masters does not authorize third-party AI providers to use personal information received through MyGeoVerse for unrelated purposes except where independently disclosed to the user or required by law.

8. Recommendations and Contextual Services

MyGeoVerse may provide contextual, geographic, spatial, AI-powered, or location-based recommendations. These recommendations may use information such as current or approximate location, nearby POIs, spatial context, user-selected interests, account preferences, prior interactions where enabled, current activity, environmental context, and content made available through the MyGeoVerse platform.

Recommendations may include information relating to destinations, attractions, cultural or heritage sites, businesses, shops, restaurants, services, events, navigation, venue facilities, exhibits, or other geographically relevant content. Certain recommendations or POIs may be sponsored, promoted, commercially supported, or associated with participating venues or partners. Where applicable law requires notice, consent, or an opt-out mechanism for personalized or targeted advertising, MyGeoVerse will provide the required notice and user choice.

9. Creator Content and Points of Interest

The MyGeoVerse platform may allow authorized users, creators, customers, partners, and administrators to create, upload, publish, manage, or distribute digital content. This may include Points of Interest, text, images, audio, video, 2D assets, 3D assets, models, scenes, avatars, Smart Assets, spatial experiences, geographic coordinates, GeoPose information, anchors, navigation information, content descriptions, metadata, and related content.

XR Masters may process this information as necessary to host, store, associate it with locations, display it to authorized users, allow Smart Assets or AI agents to access it, deliver experiences, manage permissions, synchronize content across MyGeoVerse Services, and provide related platform functionality. Creators and organizations should avoid including unnecessary personal or sensitive information within public or shared content.

10. Device and Technical Information

MyGeoVerse may process technical information such as device type, device model, operating system, application version, device or application identifiers, IP address, connection information, supported device capabilities, crash information, diagnostic data, technical logs, performance information, date and time information, and feature usage information.

We may use this information to operate MyGeoVerse, maintain system reliability, diagnose problems, detect errors, improve performance, protect security, prevent abuse, understand Service functionality, and improve MyGeoVerse.

11. How We Use Information

XR Masters may use information processed through MyGeoVerse to:

• Provide and operate MyGeoVerse;
• Create and maintain accounts, and authenticate users;
• Provide requested features, localization, spatial positioning, and spatial-computing functionality (AR, MR, VR, XR);
• Provide location-based discovery, spatial navigation, wayfinding, and display Points of Interest;
• Provide AI Companion, Smart Asset, avatar, agent, and other AI functionality;
• Provide contextual or geospatial recommendations;
• Host and deliver creator content;
• Operate the Dashboard and Backoffice;
• Administer Testbed Programs, beta programs, educational, or research activities;
• Provide technical support, diagnose errors, and improve usability, security, and performance;
• Develop new features;
• Communicate important account, Service, security, or policy information;
• Prevent fraud, abuse, and unauthorized activity, and enforce applicable Terms of Use; and
• Comply with legal obligations.

XR Masters does not use personal information collected for one purpose for a materially different purpose without additional notice or consent where required.

12. App Permissions and User Control

MyGeoVerse may request device permissions only when needed for functionality available in the applicable version of the Service. Depending on the feature being used, these permissions may include precise or approximate location, camera, microphone (where voice-enabled functionality is available), and other supported device permissions necessary for an activated feature.

Permission requests are presented through applicable operating-system or device permission mechanisms. Users may generally grant, deny, or later revoke these permissions through their device settings. MyGeoVerse may also provide an explanation before requesting a permission so users understand why the permission is needed.

• Location: may be required for geospatial discovery, navigation, localization, or nearby content;
• Camera access: may be required for AR, VPS, marker detection, scanning, or spatial localization;
• Microphone access: may be required where the user chooses to use a voice-enabled feature.

Certain features may stop functioning if a required permission is disabled. XR Masters does not condition unrelated functionality on granting permissions that are unnecessary for that functionality.

13. How We Share Information

XR Masters may share information processed through MyGeoVerse only as reasonably necessary to provide, operate, secure, or support the MyGeoVerse Services.

A. Service Providers

We may use third-party service providers for functions such as cloud hosting, infrastructure, authentication, communications, analytics, diagnostics, security, artificial intelligence, speech processing, mapping, localization, Visual Positioning Systems, software development, customer support, and related technology services.

Service providers receive only information reasonably necessary to perform their functions. XR Masters takes reasonable contractual, technical, and organizational measures designed to require service providers to provide equivalent protection for user data as described in this Privacy Policy.

B. VPS, Localization, Mapping, and Spatial Providers

Certain MyGeoVerse functionality may rely on third-party localization, mapping, geospatial, VPS, or spatial-computing technologies. Information such as location, device orientation, camera-derived localization information, spatial information, or related technical data may be transmitted to such providers where necessary to perform the requested functionality.

C. AI and Speech Providers

Where a user chooses to use an AI or voice-enabled feature, information necessary to provide that feature may be transmitted to the applicable AI, speech-processing, or related technology provider. Where explicit permission is required, XR Masters will obtain that permission before transmitting personal or sensitive user data.

D. Testbed Partners and Participating Organizations

For Testbed Testers, limited information may be shared with the applicable Testbed Partner where necessary to administer the Testbed Program, verify participation, provide access, coordinate training, provide technical support, review test activity, or conduct authorized educational, research, or testing activities.

E. Legal, Security, and Safety

XR Masters may disclose information where required by applicable law, regulation, subpoena, court order, governmental request, or other valid legal process. We may also disclose information where reasonably necessary to protect the rights, safety, security, property, or integrity of XR Masters, MyGeoVerse, our users, or others.

F. Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, corporate restructuring, sale of assets, bankruptcy proceeding, or similar business transaction, subject to applicable law.

14. Cookies, Analytics, and Tracking Technologies

MyGeoVerse websites and web-based interfaces may use necessary technologies such as authentication tokens, local storage, session technologies, security mechanisms, and similar technologies required to operate the Services.

MyGeoVerse does not currently use advertising cookies, advertising pixels, or cross-site behavioral tracking technologies for targeted advertising unless otherwise specifically disclosed. MyGeoVerse may use limited analytics, diagnostic, infrastructure, and security technologies to understand Service performance, troubleshoot issues, maintain reliability, prevent abuse, and improve the MyGeoVerse Services.

If MyGeoVerse introduces non-essential advertising cookies, behavioral tracking, or similar technologies that require user consent, we will update this Privacy Policy and provide any required notice, consent, or opt-out mechanism.

15. Advertising, Sponsored Content, and Sale of Personal Information

XR Masters does not sell personal information collected through MyGeoVerse for monetary consideration.

MyGeoVerse may support sponsored Points of Interest, promoted locations, venue recommendations, spatial advertising, sponsored experiences, promotions, or other commercial content. The presence of sponsored or commercial content does not by itself mean that MyGeoVerse sells a user’s personal information.

If MyGeoVerse engages in processing that constitutes a “sale,” “sharing,” targeted advertising, or behavioral advertising under applicable privacy law, XR Masters will provide the notices, rights, consent mechanisms, or opt-out mechanisms required by applicable law.

16. Data Retention

XR Masters retains information processed through MyGeoVerse only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, or comply with applicable law. Retention varies depending on the type of information:

• Account information: retained while the account remains active and for a reasonable period afterward for legal, security, fraud-prevention, or dispute-resolution purposes;
• Creator content & POIs: retained while maintained through MyGeoVerse until removed by the authorized creator or administrator;
• Support communications: retained for a reasonable period to resolve requests and maintain service history;
• Testbed information: retained for the duration of the Testbed Program and an appropriate administrative period;
• Diagnostic data: retained for a period reasonably necessary to maintain system reliability and security;
• Transient camera & location info: processed only for the period necessary to provide the relevant feature.

Personal information collected from children in an authorized educational or Testbed context will be retained only for as long as reasonably necessary to fulfill the authorized educational purpose. When information is no longer reasonably necessary, XR Masters will delete or irreversibly de-identify it.

17. Account and Data Deletion

MyGeoVerse users may request deletion of their account and associated personal information. Users may initiate account deletion:

• Within the MyGeoVerse application through the account-management settings; or
• Through the MyGeoVerse Account Deletion page: https://www.mygeoverse.com/delete-account/
• By contacting: [email protected]

When a MyGeoVerse account is deleted, XR Masters will delete personal information associated with the account or irreversibly de-identify it across connected services (mobile apps, Dashboard, Backoffice), except where retention is legally required for compliance, fraud prevention, or security purposes. Account deactivation or suspension is not treated as account deletion.

18. Data Security

XR Masters uses administrative, technical, and organizational safeguards designed to protect information processed through MyGeoVerse against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Personal and sensitive user data transmitted between supported MyGeoVerse applications and XR Masters services is protected in transit using secure encrypted connections and modern cryptographic protocols. Security measures include encrypted communications, role-based access controls, secure cloud infrastructure, logging, monitoring, and backups. However, no electronic system can be guaranteed to be completely secure, and users are responsible for maintaining the confidentiality of their account credentials.

19. Children, Students, and Educational Testbeds

MyGeoVerse is generally not intended for independent use by children under the age of 13 unless it is being used within an authorized educational, institutional, research, or supervised environment and applicable legal requirements are satisfied. XR Masters does not knowingly collect personal information directly from children under 13 except where legally permitted.

Where permitted by applicable law, XR Masters may rely on authorization provided by a school or educational institution acting on behalf of parents for school-authorized educational purposes. XR Masters does not rely on educational authorization to use children’s personal information for unrelated commercial advertising or behavioral profiling. If you believe a child has provided personal information without appropriate authorization, please contact [email protected].

20. International Users and Data Transfers

VR Masters, LLC is a United States company. Personal information may be processed in the United States or other countries where XR Masters or our service providers operate. Where required by applicable law, XR Masters will use appropriate legal, contractual, technical, or organizational safeguards for international transfers of personal information.

21. Your Privacy Rights and Choices

Depending on your jurisdiction and applicable privacy law, you may have rights relating to your personal information, including the right to:

• Access, correct, or request deletion of personal information;
• Request a copy or portability of your data;
• Restrict or object to certain processing activities;
• Withdraw consent;
• Opt out of certain targeted advertising or sharing where applicable; and
• Submit a complaint to an applicable data-protection authority.

Privacy requests may be submitted to: [email protected]. XR Masters may take reasonable steps to verify your identity before fulfilling a privacy request.

22. United States State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws relating to access, correction, deletion, portability, targeted advertising, sale/sharing of personal information, and appeal mechanisms. XR Masters does not sell personal information collected through MyGeoVerse for monetary consideration. Privacy requests may be submitted to [email protected].

23. EEA, United Kingdom, and Other Data-Protection Jurisdictions

Where the General Data Protection Regulation (“GDPR”), UK GDPR, or similar data-protection laws apply, XR Masters processes personal information on the following legal bases:

• Performance of a contract: to create accounts and provide requested MyGeoVerse services;
• Consent: where processing requires explicit permission (e.g., certain device permissions or communications);
• Legitimate interests: to maintain security, reliability, performance, prevent fraud, and improve the Services;
• Legal obligations: to comply with applicable law or legal process.

Requests regarding GDPR rights may be submitted to [email protected].

24. Third-Party Platforms and App Stores

MyGeoVerse may be distributed or accessed through third-party platforms such as Apple App Store, Google Play, smart-glasses platforms, XR-device platforms, and enterprise distribution systems. These independent platforms process information under their own privacy policies. This Privacy Policy governs information processed by XR Masters through MyGeoVerse.

25. Relationship to the XR Masters Privacy Policy

The general XR Masters Privacy Policy applies to MyGeoVerse at the company level. This MyGeoVerse Privacy Policy provides additional, product-specific disclosures concerning spatial computing, geospatial processing, camera and sensor usage, AI functionality, and Testbed Programs. Where this policy provides more specific information, it applies to that processing.

26. Changes to This Privacy Policy

XR Masters may update this Privacy Policy periodically to reflect changes in functionality, technologies, legal requirements, or business practices. When updated, the “Last Updated” date will be revised. Material changes will be communicated where required by law.

27. Contact Us

If you have questions regarding this Privacy Policy or your privacy rights, please contact us: